Technical Training Specialist ( Tarrytown NY)
Siemens Healthcare Diagnostics Inc.

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting? Then come and join our team as a Technical Training Specialist where you will be responsible for delivering technical training and customizing customer training plans for our Core Laboratory Solutions business.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

The Technical Training Specialist is part of the Customer Solutions team and is responsible for delivering approved training curriculum to North America customers for Core Lab products . The technical training will include basic operations and troubleshooting , and will be delivered either in a training center, virtually, or at the customer site. This position will also include up to 50 % of training systems maintenance. This position will support all Siemens Healthineers Core Lab portfolio, with an initial focus on the Atellica Solution and CI Analyzer, the most innovative solutions in the Laboratory Diagnostics industry.

The ideal candidate is a medical technologist with experience in servicing laboratory systems, technical training, or curriculum development , or a biomedical engineer with experience in the laboratory field. This role is based in the Tarrytown, NY office and can include up to 50% travel. Travel needs will vary based on business needs.

This is a role well suited to a dynamic and ambitious professional, looking for the next step in their career. As a Technical Training Specialist, you will :

• Facilitate in-person and remote, basic and advanced training programs

• Provide technical input and update instructor-led and computer-based training curriculum and pilot new programs as needed

• Lead advanced programs curriculum updates to meet customers needs and business goals

• Troubleshoot problems and successfully maintain instruments when working in the training laboratory

• When not training, be responsible for systems proactive and reactive maintenance, as well as mandatory hardware and software updates timely completion
• Manage the training systems' parts and reagents inventory

• Collaborate cross-functionally to stay current and standardize training content. Work independently to interface with outside departments and effectively represents the Customer Solutions team.

• Participate in continuous improvement efforts to increase customer satisfaction and customer retention

• Lead by example, demonstrate and promote the company culture and values

• Travel nationally as required - up to 50%

Required skills to have for the success of this role:

• Excellent written, verbal, and interpersonal communication skills with people in a wide range of organizational roles and education levels are required
• Understanding of the operations and workflow of a laboratory
• Bachelor's degree in Medical Technology or equivalent preferred
• Biomedical Engineering background considered
• Experience with Microsoft Power Apps is a plus

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://jobs.siemens-healthineers.com/careers

The pay range for this position is $86,000.00 - 118,000.00 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 8% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html. This information is provided per the required states Pay Transparency Laws. Base pay information will vary based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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