Temp Office Technician
State of Nebraska

The work we do matters!

Hiring Agency:
Game & Parks Commission - Agency 33

Location:
Lincoln Job Posting

Hiring Rate:
$12.85

Classification Salary Range:
$12.85 - $18.95

Job Posting:
JR2024-00003780 Temp Office Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
05-01-2024

Job Description:
At the Nebraska Game and Parks Commission, we're all about helping people connect with the great outdoors and creating memorable moments that everyone can enjoy. If you like chatting with folks and are good at planning vacations, we're looking for a dependable, detail-oriented team member with a friendly personality and excellent customer service skills to join our reservation call center as a Temporary Park Reservation Specialist.
As a Temporary Park Reservation Specialist working at our reservation call center in Lincoln, your job will involve helping guests in person and over the phone. You'll use our online system to book camping and lodging at Nebraska's beautiful state parks. You'll also provide information about park rules and what amenities are available. If guests need to change their reservations, you'll be there to assist. You'll also handle data entry and help with special projects. Your most important task is to make sure our guests are happy and satisfied.
No matter where you work in our state parks, you'll have the chance to learn and grow in your career, leaving a positive impact along the way. We invite you to join our team and be a part of something special, helping visitors and residents experience the natural beauty of Nebraska's most beloved places.

Scheduling, confirming, canceling, and refunding reservations for guests, both by phone and in person, using a computerized reservation system. Securely take credit card payments in accordance with Payment Card Industry (PCI) standards. Under immediate supervision, processes and maintains varied records and written materials through the use of established clerical procedures (such as scanning, data entry, sorting/filing correspondence and documents), and operates office machines, personal computers and associated software, pertinent to the purposes of an office, program, or administration operations; performs related work as assigned. The call center operates from 9am to 6pm, Monday to Friday. Scheduling may offer flexibility to accommodate varying shifts within these hours.

REQUIREMENTS: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

Knowledge of modern office methods and procedures. Ability to communicate effectively with co-workers and the public to exchange information; compute and total figures involving the use of addition, subtractions, multiplication, and division; operate office machines including personal computer and word processing software.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.