Usability Researcher
BC Forward

Redmond, Washington
$60.00 - $65.00 per hour

This job has expired.

Usability Researcher

BCforward is currently seeking a highly motivated Usability Researcher remote opportunity.

Position Title: Usability Researcher

Location: Remote
Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 2 Months (Potential Chances for extension)

Job Type: Full time Contract
Pay Range: $60 to $65

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Title: Usability Researcher
Location: Remote
Duration: 2 Months (Potential Chances for extension)


  • As a Senior UX Researcher, you'll leverage your mixed methods skills to craft a research approach as you takes on complex and nuanced topics and work to define and drive near and long-term investments. You will work closely with other user researchers, planners, and program managers to ensure that we are addressing the most critical needs and opportunities.

  • We're looking for someone that is forward-thinking and willing to challenge and provoke new ideas. This position requires strong research, storytelling, and organization skills, and the competence to work across teams. The ability to establish a strong point of view - informed by market and user level insights - and to leverage that to focus and define product strategy is a must.

  • We are especially enthusiastic about candidates who want to learn, grow, and embody new ways of working. If you embrace growth mindset, have a record of accomplishment of delivering results, and you light up collaborating with other researchers, designers, product managers and engineers, this role and team may be right for you.

    Job Responsibilities:
  • Define UX approaches, metrics, and work with others on research planning. Innovate and develop new approaches to measure user's experiences.
  • Execute impactful research plan(s) that provide the broad market views and deep customer insights needed to inform the product making process.
  • Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers.
  • Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
  • Land impact broadly from your customer-focused knowledge by working across engineering, design and marketing disciplines.

  • Expert knowledge of UX research methods
  • Strong written and oral communication skills
  • Adept at storytelling to land research insights and recommendations
  • Strong interpersonal, collaborative and organizational skills

  • An advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field with a strong emphasis on research techniques and understanding humans / designing technology to meet their needs, or a BA/BS in one of these fields with significant industry experience
  • 8+ years of hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting.

Candidate Requirements

  • Years of Experience Required -
    • At least eight years of hands-on research or product planning experience with demonstrated skills in collecting and analyzing human behavioral data to improve plans and UX in technology industry settings
  • Degrees or certifications required -
  • Disqualifiers -
    • Not looking for someone with a PHD
  • Best vs. Average -
    • Best = Senior level position.
    • Need someone who is VERY hands on and pragmatic.
    • Team is on strict time constraint so will need to be very vocal and open to critique in a constructive way.
  • Performance Indicators -
    • Ability to work efficiently
    • Ability to turn qualitative research into a report

Top 3 Hard Skills Required

  • 8+ years Expert knowledge of UX research methods 8+ years
  • 8+ years' experience working in Collaborative team environment. Collaborative problem solving with effective task delegation and coordination
  • 8+ years Managing ambiguous opinions

  • Benefits:

    BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

    UX Research Methods, Qualitative & Quantitative Research

    About BCforward:

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

    BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

    This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

    Interested candidates please send resume in Word format Please reference job code 220418 when responding to this ad.

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    Salary Details

    This salary was provided in the Job Posting.


    Hourly Salary

    Job Snapshot

    Employee Type

    Redmond, WA (Onsite)

    Job Type
    Information Technology

    Not Specified

    Date Posted

    This job has expired.

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