Vendor Management Process Implementation Manager
Wheels

Job Description:

The Vendor Management Process Implementation Manager will lead the implementation of a robust vendor management framework for strategic vendors within both direct and indirect categories (i.e., vehicle OEMs, upfitters, vehicle transport, repair & maintenance, rental vehicles, license/title/registration, remarketing) across the Wheels organization. This includes establishing a framework for vendor management, creating, and managing category functional execution plans to achieve future state operating models, and developing capabilities to measure and monitor vendor performance.
Key Responsibilities/Essential Functions:Vendor Management

• Establish vendor management framework within each outsource services category.
• Partner with functional leaders across the organization to assess category current state, gap analysis and future state operating models.
• Lead cross functional initiatives to achieve and sustain category future state operating model.
• Evaluate category characteristics to determine the appropriate service level agreement KPIs to measure vendor performance.
• Develop and implement tools and technology to collect, analyze, and visualize vendor performance KPIs for each category that fosters a continuous improvement environment.
• Establish requirements and cadence for vendor performance reviews based on the needs of the business.
• Build optimized processes for vendor identification, selection, onboarding, and change management.
• Support the negotiation of contracts in collaboration with Procurement and Operations
• Identify and develop solutions to mitigate risk for both vendor and Wheels.

Process Improvement

• Identify opportunities to improve internal systems and processes.
• Identify opportunities with vendors to streamline our processes and provide operational improvement.
• Lead / support continuous improvement exercises, such as Kaizen events with Wheels stakeholders and suppliers to streamline and/or improve processes and systems.
• Provide expertise to IT in development and changes to all related applications and reporting.
• Perform quantitative and qualitative analyses to drive business intelligent decisions.

Communication

• Collaborate with internal stakeholders in building initiatives to leverage best performing vendors.
• Interact and present to external/internal stakeholders demonstrating the value of our vendor management practices.
• Provide support to other departments serving as an escalation point for issues or opportunities.

Desired Behaviors

• Demonstrate a willingness to accept responsibility and accountability for one's actions.
• Demonstrate trustworthiness and professionalism with vendors, clients, and colleagues.
• Anticipate needs and respond to concerns and conflicts.
• Desire for continuous learning and growth
• Demonstrate an interest in personal learning and development.
• Create an open environment that encourages people to work together to solve problems and improve practices and services

Competencies:

• Able to implement tactical and strategic initiatives for an organization towards a long-term vision.
• Cope with ambiguity and complexity, managing a multitude of projects and relationships while remaining highly focused on the key strategic issues.
• Results oriented to drive financial performance and customer satisfaction.
• Statistical analysis
• Logical and analytical
• Relationship management
• Collaborate and influence appropriately both internally and externally.
• Work well with various stakeholders, with the ability to challenge, probe, and question in difficult areas without alienating.
• High level of information gathering analysis and translation of data
• Ability to perform or support competitive analyses and produce meaningful results to enable business intelligent decisions.
• Effective decision and problem solving
• Excellent organizational skills
• Excellent quality of work
• Multi-tasking
• Work in environment with constantly changing demands needing to reprioritize goals.
• Process improvement (six sigma)
• Change management.
• Contract management
• Information-gathering techniques, analyzing data, and creating strategic initiatives.
• Excellent verbal and written communication skills
• MS Word, Excel, and PowerPoint experience
• Business Intelligence reporting applications experience

Qualifications:• Bachelor's degree with 8-10 years related Business experience.• Minimum 5-7 years procurement and/or vendor management experience• Business Process Outsourcing experience (preferred)• 3-5 years project management experience (preferred)• Supply chain certification (preferred)• Relationship management experience• Results oriented to drive financial results and customer satisfaction.
• Lean Six Sigma or other quality improvement experience (preferred)

• Strong analytical skills and working with a variety of software data programs (preferred).

Job Specifications:This position is in Alpharetta, GA. This is a full-time position with hours of 8:00 AM to 5:00 PM Monday thru Friday.DISCLAIMERPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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