Veterinary Client Service Representative
VCA Animal Hospitals, Inc.

Golden Valley, Minnesota

This job has expired.


Job Description:

We are seeking a Client Service Representative to join our team! We are AHAA accredited and believe in providing the best possible care to our patients. Our tight knit community is a great place to call home. Our hospital is located near great restaurants and entertainment of downtown Minneapolis, Uptown, and the Shoppes at West End

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

VCA adds value to your compensation package with the following:

  • Competitive wage
  • Medical, Dental & Vision insurance
  • Life and Short Term Disability insurance
  • 401(k)
  • Sick & vacation time
  • Paid Holidays
  • Uniform allowance
  • Generous pet care discounts
  • Sponsorships for Penn Foster CVT program
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.

At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. Equal Opportunity Employer Veterans Disabled.


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